FAQs

1.HOW DO I PLACE MY ORDER?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

 

2.HOW LONG WILL IT TAKE TO SHIP MY ORDER?

On average, your items need 5 - 7 business days to be prepared. They will be packed and proceed to be shipped after that. 

The actual shipping time:

Product Type Shipping Method  Shipping Time Cost
All products Standard 12 to 17 business days $5.99
All products Fast 7 to 12 business days  $12.49
Only polo shirt Express 7 to 9 business days  $25.99

 

3.MY TRACKING NUMBER ISN’T WORKING

Tracking numbers can take 3-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.

 

4.I NEED HELP WITH A LATE ORDER

If your order has not arrived after 22 business days (domestic), please contact our team, we are happy to assist.

 

5.WHEN WILL MY CARD BE CHARGED?

Just after your order has been successfully placed.

 

6.HOW SECURE IS MY PERSONAL INFORMATION?

 

We adhere to the highest industry standards to protect your personal information when you checkout and finalize your purchase.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is highly reputable and widely used for processing online payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.