Product Redesign

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Description

Redesign  – Personalize Your Bowling Shirts

Transform our apparel into a one-of-a-kind piece that perfectly matches your vision. Use this redesign service to make personalized modifications to any product in our collection.

How to Submit Your Redesign Request:

1. Insert The Product Link You Want To Redesign:

    • Copy and paste the link of the product you want to customize into this field.
    • Ensure the link directs to the exact product you wish to modify so our team can locate it easily.

2. Your Request:

    • Provide a detailed description of all the changes you would like to make. Include:
      • Colors: Specify any color changes or combinations you'd prefer.
      • Text: Include the exact text you'd like added or modified, along with font style, size, and placement.
      • Design Elements: Mention any new elements you'd like to add or remove, such as patterns, shapes, or icons.
      • Additional Notes: Add any other specific instructions or requests that will help us understand your vision better.
    • Tip: Use this section to detail all your requests to ensure nothing is missed.

3. Your Image Or Logo:

    • Upload any images or logos you want to include in your redesign. These can be:
      • Reference Images: Photos or illustrations that help convey your idea or style preference.
      • Design Assets: Logos, graphics, or other elements you'd like incorporated into the design.
    • File Guidelines: Ensure your files are in high resolution (preferably in PNG or JPEG format) for the best results.

What Happens Next?

  • Review and Approval: Once we receive your request, our design team will review the details and reach out if any clarification is needed. A proof of the redesign will be sent to you for approval before production begins.

In case you need any information or support, please feel free to contact us via support@tendpins.com 

Shipping Policy

OUR ORDER PROCESSING

Your order through the following step: 

DELIVERY TIME

Processing Time:

All orders are processed within 5 - 7 business days.

We will deliver your products to US following this below time process: 

Product Type Shipping Method  Shipping Time Cost
All products Standard 12 to 17 business days $6.99
All products Fast 7 to 12 business days  $14.99
All products Express 5 to 9 business days  $29.99

 

We will do our best efforts to deliver the package safely and quickly.

    ORDER TRACKING

    Soon after your order is completed and shipped out, a confirmation email attached with a tracking number will be sent to you automatically. Please remember to check your tracking number regularly to avoid any problems arising during transit.

    If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

    INCORRECT ADDRESS

    Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

    We do not ship to multi-address for a single order

    We do not ship to the following address: 

    - Military Zone

    - Government Zone

    - These countries: North-Korea, Russia, Ukraine, Iraq, Iran.

    If the product has been shipped, we will not be responsible for the return. For products that have not been delivered and are still in production, we will assist you to update your new shipping address.

    If you notice a problem with your address, please contact us as soon as possible, and we'll be happy to fix it! Thank you again, we are happy to serve you as quickly and efficiently as possible!

    If the tracking status was delivered but you still have not yet received the product, firstly recheck around your house, your neighbour, your mail box. In case, you can not find the product, please contact us. 

    If you have not received the product after 30 days, please contact us. 

    In case the order does not meet the quantity of products ordered: Please contact us within 8 hours of receiving your order via email support@tendpins.com. We will be responsible for replenishing your product as quickly as possible.